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Privacy and use of personal data policy

Definition of the terms used in the privacy policy

We will designate thereafter:

  • "Personal data" : is defined as " any information relating to a natural person identified or which can be identified, directly or indirectly, by reference to an identification number or to one or more elements of its own ", in accordance with the Data Protection Act of 6 January 1978.
  • "Site" or "Service" : the site and all of its pages.
  • "Publisher" or "We" : ROCKARD, legal or physical person responsible for the publication and content of the Site.
  • "User" or "You" : the user visiting and using the Site Services.

Article 1 - Introduction and role of the Privacy Policy

The purpose of this charter is to inform you of the Site's commitments with respect to your privacy and the protection of Personal Data about you collected and processed during your use of the Service.

It is important that you read this Privacy Policy so that you are aware of why we use your data and how we do it.

By registering on the Site, you agree to provide us with genuine information about you. The communication of false information is contrary to the general conditions appearing on the Site.

Please note that this Privacy Policy may be amended or supplemented at any time, including to comply with any legislative, regulatory, jurisprudential or technological developments. The date of its update will be clearly mentioned, if any.

These changes commit you as soon as they are posted online and we invite you to consult this Privacy Policy regularly to be aware of any changes.

You will also find a description of your privacy rights and how the law protects you.

If you have any questions about this Privacy Policy or if you want to exercise your rights as described in Section 10 of this Privacy Policy, please contact us by e-mail at: [email protected] or by mail addressed to: Rockard SASU, 43 rue Clement Forissier, 42100 Saint Etienne, France.

Article 2 - Data collected on the Site

The Data collected and subsequently processed by the Site are those that you voluntarily transmit to us by completing the various forms present within the Site. For certain operations on the contents, you will be able to transmit Data concerning you to third partners through their own services, more specifically for the payments that you will be able to carry out. We will not dispose of such data, their collection and treatment being governed by the conditions specific to these stakeholders. We invite you to consult their conditions before communicating your Data in this frame.

Your IP address (the identification number assigned to your computer on the Internet) is collected automatically. You are informed that the Service is likely to implement an automatic tracking process (Cookie), which you can block by modifying the relevant parameters of your internet browser, as explained in the terms and conditions of this Site.

In general, you can visit the site without communicating any personal information about you. In any case, you have no obligation to transmit this information. However, in case of refusal, you may not be able to benefit from certain information or services.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may come from your personal information but is not legally considered as such because it does not directly reveal your identity. For example, we can aggregate your usage data to calculate the percentage of users who access a specific feature of the Site.

For the purposes of providing better content and services, uses the Google Analytics analytics service. Google Analytics does not follow your browsing habits on third party websites. The information about you to which Google Analytics has access does not contain any personal data about you.

We do not collect so-called "sensitive" data.

The details of the Users of the Site who have registered on it will be saved, in accordance with the provisions of the Data Protection Act of 6 January 1978. In accordance with the latter, they have a right of access, withdrawal , modification or rectification of the Data they provided. For this, all they have to do is request it at the following email address: [email protected], or by mail: Rockard SASU, 43 rue Clément Forissier, 42100 Saint Etienne, France.

The collection of Users' Personal Data by the Publisher does not require a declaration to the French Data Protection Authority (the National Commission for Data Processing and Freedoms - CNIL).

Article 3 - Identity of the controller

The controller is the company ROCKARD, having its registered office at the following address: 43 rue Clément Forissier, 42100 Saint Etienne, France.

Article 4 - Purpose of the data collected

The Data identified as mandatory on the forms of the Site are necessary in order to benefit from the corresponding functionalities of the Site, and more specifically operations on the contents offered within it.

    The Website may collect and process the Data of its Users:
  • For the purpose of providing you with the information or services to which you have subscribed, namely: Sending of newsletter and commercial offers.
  • For the purpose of collecting information allowing us to improve our site, our products and services (including the use of cookies).
  • For the purposes of contacting you about: Perform customer management operations.

Article 5 - Recipients and use of the data collected

The Data collected by us is processed for the purpose of executing the operations on the contents of the Service.

You may receive emails from our Service, including newsletters that you have accepted. You can ask to no longer receive these emails by contacting us at the address [email protected] or on the link provided for this purpose in each of the emails that will be sent to you.

Only ROCKARD is the recipient of your Personal Information. These are never passed on to a third party, notwithstanding the subcontractors that ROCKARD uses. Neither ROCKARD nor its subcontractors sell the personal data of visitors and users of its Site.

Your personal data may be shared with the parties listed below for the purposes set out in this Privacy Policy.

We require that all third parties guarantee the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your data.

Article 6 - Legal basis for data processing

In accordance with the General Data Protection Regulations (RGPD), ROCKARD only processes personal data in the following situations:

  • with your consent ;
  • where there is  contractual obligation (a contract between ROCKARD and you);
  • to answer a obligation légale legal obligation  (under EU or national legislation).

Article 7 - Data Security

You are informed that your Data may be disclosed by law, regulation or by a decision of a competent regulatory or judicial authority or, if necessary, for the purpose of Publisher, to preserve his rights and interests.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, modified, disclosed or accessed without authorization. In addition, access to your personal data is subject to a defined and documented security procedure.

Article 8 - Data retention period

The Data are stored at the host of the site, whose contact details appear in the legal notice of the Site, and are kept for the period strictly necessary for the accomplishment of the purposes referred to above and may not exceed 36 months. Beyond this period, they will be kept for exclusively statistical purposes and will not give rise to any exploitation of any kind whatsoever.

Article 9 - Authorized service providers and transfer to a third country of the European Union

ROCKARD informs you that it uses authorized service providers to facilitate the collection and processing of the data you have given us. These providers may be located outside the European Union and have the data collected through the various forms available on the Site.

ROCKARD has previously ensured the implementation by its providers of adequate guarantees and compliance with strict conditions of confidentiality, use and data protection. In particular, vigilance was focused on the existence of a legal basis for any transfer of data to a third country. As such, some of our service providers are subject to internal corporate rules (or "Binding Corporate Rules") that were approved by the CNIL in 2016 when others obey not only Standard Contractual Clauses but also the Privacy Shield.

Article 10 - Computer rights and freedoms

In accordance with the legislation on the protection of personal data, you have the rights detailed below which you can exercise, as indicated in Article 1 of this Privacy Policy by writing to us at the postal address mentioned above (Rockard SASU, 43 rue Clément Forissier, 42100 Saint Etienne, France) or by sending an email to [email protected]:

  • The right of information: we have the obligation to inform you of how we use your personal data (as described in this privacy policy).
  • The right of access: this is your right to make a request for access to data about you in order to receive a copy of the personal data that we hold; However, due to ROCKARD's obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you provide proof of your identity, including the production of a scan or photocopy of your valid ID.
  • The right of rectification: the right to ask us to rectify personal data about you that is incomplete or inaccurate. Under this right, the law allows you to request the rectification, updating, blocking or deletion of data about you that may be inaccurate, erroneous, incomplete or obsolete.
  • The right to erasure, also known as the "right to be forgotten": in some cases, you can ask us to delete the personal data we have about you (except if there is a legal reason imperious which obliges us to preserve them).
  • The right to limit processing: you have the right in some cases to ask us to suspend the processing of personal data.
  • The right to portability of data: you have the right to request a copy of your personal data in a common format (for example a .csv file).
  • The right of opposition: You have the right to oppose the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes).

However, the exercise of this right is possible only in one of the following two situations: when the exercise of this right is based on legitimate grounds or when the exercise of this right is intended to prevent that the data collected is used for commercial prospecting purposes.

Contact us if you wish to exercise one of the rights described above by writing to us at Rockard SASU, 43 rue Clément Forissier, 42100 Saint Etienne, France or by email at [email protected]

You will not have to pay any fees for access to your personal data (or for the exercise of any other right). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we may also refuse to respond to your request.

ROCKARD will have the right, if necessary, to oppose obviously abusive requests by their systematic, repetitive, or number.

We may ask you for specific information in order to confirm your identity and to ensure your right of access to your personal data (or to exercise any other right). This is a security measure to ensure that this personal data is not delivered to a person not authorized to receive it. We may also contact you to obtain more information about your request, in order to give you a faster answer.

We try to answer all legitimate requests within a month. This period of one month may be exceeded if your request is particularly complex or if you have done more than one. In this case, we will notify you and keep you informed.

Article 11 - Complaint to the Data Protection Authority

If you consider that ROCKARD does not comply with its obligations regarding your Personal Information, you may address a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can address a request by electronic means to the following address:

Article 12 - Cookies policy

When you first login on the website, you are warned by a banner on your screen that information about your browsing may be stored in alphanumeric files called "cookies". Our cookie policy allows you to better understand the provisions that we implement in terms of navigation on our website. It informs you in particular about all cookies on our website, their purpose and gives you the procedure to set them.

12 - a) General information about cookies on the site

ROCKARD, as publisher of this website, may proceed to the implementation of cookies on the hard drive of your device (computer, tablet, mobile etc.) to ensure smooth and optimal navigation on our website.

"Cookies" are small text files that allow us to recognize your computer, tablet or mobile device in order to personalize the services we offer.

The information collected through cookies does not in any way identify you by name. They are used exclusively for our own needs in order to improve the interactivity and the performance of our website and to send you contents adapted to your centers of interests. None of this information is the subject of a communication to third parties except when ROCKARD has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative authority or judicial authority to know.

To better inform you about the information that cookies identify, you will find a table listing the different types of cookies that may be used on the website of ROCKARD, their name and purpose at .

12 - b) Setting your cookie preferences

You can choose to accept or decline cookies at any time.

When you first sign in at, a banner briefly presenting information about the use of cookies and similar technologies appears on your screen. This banner warns you that by continuing your navigation on the ROCKARD website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal.

Depending on the type of cookie involved, collecting your consent to use and read cookies on your device may be imperative.

12 - c) Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale Informatique et Libertés (CNIL), some cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating electronic communication. These cookies are fully subject to this policy insofar as they are issued and managed by ROCKARD.

12 - d) Cookies requiring the prior collection of your consent

This requirement applies to third-party cookies that are termed "persistent" as long as they remain in your device until they are deleted or expired.

because such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, which you will find below. This cookie family includes audience measurement cookies, advertising cookies, which ROCKARD uses, as well as social network sharing cookies (Facebook, YouTube, Twitter, LinkedIn, etc.). Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the site, including through a "button" application sharing according to the social network concerned.

Audience measurement cookies provide statistics about the use of various elements of the website (such as the content / pages you visited). These data contribute to improving the ergonomics of the site. On the website, an audience measurement tool (Google Analytics) is used; its privacy policy is available at the following internet address:

12 - e) Tools for setting cookies

Most Internet browsers are configured by default so that cookies are allowed to be posted. Your browser offers you the opportunity to change these standard settings so that all cookies are rejected systematically or that only part of the cookies is accepted or refused according to their issuer.

ATTENTION: We draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. If applicable, ROCKARD declines any responsibility for the consequences related to the degradation of your navigation conditions that occur because of your choice to refuse, delete or block cookies necessary for the operation of the site. These consequences can not constitute damage and you can not claim any compensation for this fact.

Your browser also allows you to delete existing cookies on your device or to notify you when new cookies may be placed on your device. These settings do not affect your navigation but you lose all the benefit of the cookie.

Please find below the many tools available to you so that you can set the cookies on your device.

12 - f) Setting up your internet browser

Each Internet browser has its own cookie management settings. To find out how to change your cookie preferences, you will find below links to the help you need to access your browser's menu provided for this purpose.

Google Chrome :
Internet Explorer:
Mozilla Firefox:
For more information on the tools for controlling cookies, you can consult the website of the CNIL: .

For any query or additional request for information on this policy cookies, kindly contact us.

12 - g) List of cookies

The detailed list of cookies used on the site is available at the following address:

Version - 24 april 2019